Choose what this abbreviation means NWD No Wrong Date No Wrong Data No Wrong Duty No Wrong Door
Not quite.
NWD — No Wrong Door
Cross-government
A Public Service policy requiring an agency that receives feedback outside its purview to identify the responsible agency and ensure that it takes up the case before connecting it with the person who raised it.
View in full glossary Next question Choose what this abbreviation means WOG ID Whole-of-Government identity memo Whole-of-Government identity device Whole-of-Government identity account Whole-of-Government identity system
Not quite.
WOG ID — Whole-of-Government identity account
Digital and Technology
A government account used by public officers to access supported government technology services, generally based on the officer's official government email identity.
View in full glossary Next question Choose the definition Sense-making Instruction Manual Interpreting incomplete, ambiguous or competing information and perspectives to form a coherent understanding of a situation, its implications and what to do next. Support given by a stakeholder or intermediate authority, commonly before the matter goes to the person or forum with final approval authority. A document prepared for reading, circulation or submission without visible tracked changes or comments.
Not quite.
Sense-making — Interpreting incomplete, ambiguous or competing information and perspectives to form a coherent understanding of a situation, its implications and what to do next.
Cross-government
View in full glossary Next question Choose the definition Loop in To include someone in a conversation, email thread or workstream so they are informed or able to contribute. A coordinated multi-stakeholder approach combining placemaking, marketing and maintenance to improve a precinct's vibrancy, identity and everyday experience. Homefront Crisis Executive Group An officer designated as the main point of contact between teams, agencies, organisations or participants, responsible for coordinating information, requests, arrangements and follow-up.
Not quite.
Loop in — To include someone in a conversation, email thread or workstream so they are informed or able to contribute.
Cross-government
View in full glossary Next question Choose the abbreviation First Responder Protocol FRP FRS FWP FRC
Not quite.
FRP — First Responder Protocol
Cross-government
A Public Service protocol for an issue with no clear owner. The receiving agency identifies an agency with relevant domain expertise to act as First Responder and promptly resolve the inter-agency request while back-end ownership issues are sorted out.
View in full glossary Next question Choose what this abbreviation means SAPs Streamlined Assessment Progress Streamlined Assessment Protocols Streamlined Assessment Programmes Streamlined Assessment Practices
Not quite.
SAPs — Streamlined Assessment Protocols
Social and Family Services
Protocols allowing eligible households to access support across agencies using one shared assessment instead of repeated applications and means tests.
View in full glossary Next question Choose the term The ministry to which a statutory board or related agency reports for broad policy and governance oversight. Parent ministry Decision rights Statutory board Standing Orders
Not quite.
Parent ministry — The ministry to which a statutory board or related agency reports for broad policy and governance oversight.
Cross-government
View in full glossary Next question Choose the term The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward. Parl Sec Civil Service Stat board Lead agency
Not quite.
Lead agency — The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Cross-government
View in full glossary Next question Choose the term To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders. Place management CoWork@Gov Deconflict Self-synchronise
Not quite.
Self-synchronise — To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders.
Cross-government
View in full glossary Next question Choose the abbreviation Public, Private and People 3S 3WO 3SG 3P
Not quite.
3P — Public, Private and People
Cross-government
Shorthand for partnership across the public sector, private sector and people or community sector.
View in full glossary See results Round complete
0 out of 10Keep practising.
In this browser
Rounds 0
Best 0 /10
Correct answers 0 Review this round You got every answer right. Nothing to review this time.
Correct answer
NWD — No Wrong Door
Review in glossary Correct answer
WOG ID — Whole-of-Government identity account
Review in glossary Correct answer
Sense-making — Interpreting incomplete, ambiguous or competing information and perspectives to form a coherent understanding of a situation, its implications and what to do next.
Review in glossary Correct answer
Loop in — To include someone in a conversation, email thread or workstream so they are informed or able to contribute.
Review in glossary Correct answer
FRP — First Responder Protocol
Review in glossary Correct answer
SAPs — Streamlined Assessment Protocols
Review in glossary Correct answer
Parent ministry — The ministry to which a statutory board or related agency reports for broad policy and governance oversight.
Review in glossary Correct answer
Lead agency — The agency responsible for driving coordination, consolidating inputs and moving a cross-agency issue or initiative forward.
Review in glossary Correct answer
Self-synchronise — To align plans and actions across agencies without relying on permanent central coordination or repeated intervention from senior leaders.
Review in glossary Correct answer
3P — Public, Private and People
Review in glossary