Choose the definition Steer Directional guidance from a senior officer or forum on how to proceed. A steer may narrow the options or indicate a preferred approach without constituting formal approval. A preliminary discussion or consultation document usually issued before the Government formulates a policy. A Government policy document issued to explain or discuss a matter, often presented for debate in Parliament. Theory of Change
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Steer — Directional guidance from a senior officer or forum on how to proceed. A steer may narrow the options or indicate a preferred approach without constituting formal approval.
Cross-government
View in full glossary Next question Choose the term An official written paper put up for a superior or forum to note, discuss, clear, endorse, approve or decide. Circulation Clearance Guillotine Submission
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Submission — An official written paper put up for a superior or forum to note, discuss, clear, endorse, approve or decide.
Cross-government
View in full glossary Next question Choose the definition Staff An officer who supports a principal or forum by analysing an issue, coordinating inputs, preparing recommendations or papers, and following decisions through; also used as a verb for carrying out that work. An approach that organises policies and services around citizens’ needs and life moments instead of agency boundaries. An officer designated to assume another officer’s duties, responsibilities and any delegated authority during an absence. Quality Service Management
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Staff — An officer who supports a principal or forum by analysing an issue, coordinating inputs, preparing recommendations or papers, and following decisions through; also used as a verb for carrying out that work.
Cross-government
View in full glossary Next question Choose the term A review confirming that material is suitable to move forward; clearance does not always constitute final authority to implement. Sign-off Evergreen Approval Clearance
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Clearance — A review confirming that material is suitable to move forward; clearance does not always constitute final authority to implement.
Cross-government
View in full glossary Next question Choose the definition Take offline Working Group A working list used by a secretariat or project team to track follow-up actions, owners, deadlines and completion status. To move a detailed, unresolved or tangential discussion to a separate conversation so the current meeting can proceed. Executive Committee
Not quite.
Take offline — To move a detailed, unresolved or tangential discussion to a separate conversation so the current meeting can proceed.
Cross-government
View in full glossary Next question Choose the definition Working-level The ability to assess an issue beyond immediate or agency-specific concerns, considering long-term national priorities and whole-of-government implications. Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion. Gathering and interpreting feedback, observations and stakeholder sentiment from the ground to inform policy, communications or service decisions. For Your Information Please
Not quite.
Working-level — Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion.
Cross-government
View in full glossary Next question Choose the definition No surprises A Public Service maxim that implementation choices and administrative details materially shape whether a policy succeeds and how it is experienced. Informal shorthand for ‘keep in view’: hold an item for later review rather than close it or act on it immediately. Informal shorthand for handover and takeover: transferring duties, records, access, outstanding actions and context from one officer or team to another. A working norm that material issues, risks or disagreements should be surfaced early rather than first appearing at a formal forum.
Not quite.
No surprises — A working norm that material issues, risks or disagreements should be surfaced early rather than first appearing at a formal forum.
Cross-government
View in full glossary Next question Choose the abbreviation Financial Year FS FI FY FT
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FY — Financial Year
Finance and Economy
The Government financial year running from 1 April to 31 March of the following calendar year.
View in full glossary Next question Choose the abbreviation Keep In View KET KPI KIV KAH
Not quite.
KIV — Keep In View
Cross-government
To retain a matter for monitoring or later consideration without taking immediate action.
View in full glossary Next question Choose the term An early working version prepared to establish the basic direction, structure or response before fuller review and refinement. Blue Book Clear Days Cover note First cut
Not quite.
First cut — An early working version prepared to establish the basic direction, structure or response before fuller review and refinement.
Cross-government
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Correct answer
Steer — Directional guidance from a senior officer or forum on how to proceed. A steer may narrow the options or indicate a preferred approach without constituting formal approval.
Review in glossary Correct answer
Submission — An official written paper put up for a superior or forum to note, discuss, clear, endorse, approve or decide.
Review in glossary Correct answer
Staff — An officer who supports a principal or forum by analysing an issue, coordinating inputs, preparing recommendations or papers, and following decisions through; also used as a verb for carrying out that work.
Review in glossary Correct answer
Clearance — A review confirming that material is suitable to move forward; clearance does not always constitute final authority to implement.
Review in glossary Correct answer
Take offline — To move a detailed, unresolved or tangential discussion to a separate conversation so the current meeting can proceed.
Review in glossary Correct answer
Working-level — Discussion or resolution among officers doing the detailed staff work, usually before escalation to principals or a formal forum. Also called staff-level discussion.
Review in glossary Correct answer
No surprises — A working norm that material issues, risks or disagreements should be surfaced early rather than first appearing at a formal forum.
Review in glossary Correct answer
FY — Financial Year
Review in glossary Correct answer
KIV — Keep In View
Review in glossary Correct answer
First cut — An early working version prepared to establish the basic direction, structure or response before fuller review and refinement.
Review in glossary